Shipping policy

 

Thank you for choosing Woodland Team Makers for your personalized wooden products. Here are the details of our shipping policy:

1. Origin of Shipments:
We dispatch our products from Europe.

2. Delivery Time
Expect your order to arrive within 7-10 days after placing it. We strive to process and ship orders promptly to ensure a timely delivery.

United States
Free Shipping (4–7 business days) – Processing time: 1–3 business days.
Priority Shipping – $10
Standard Shipping – $7
Please note that delivery times are estimates and may vary due to factors beyond our control, such as carrier delays or holidays.

3. Replacement or Refund:
In the unfortunate event of damages or any circumstances preventing you from receiving your order, Woodland Team Makers is committed to providing a solution. We offer replacements for damaged items or a full refund if necessary. Your satisfaction is our priority.

4. Tracking Information:
We understand the importance of staying informed about your order. Therefore, we attach tracking numbers to all shipments. This allows you to monitor the delivery progress and anticipate the arrival of your personalized wooden products.

5. Communication:
Stay informed about your order with our tracking system. If you encounter any issues or have questions about your shipment, feel free to reach out to our customer support team. We are here to assist you throughout the process.

Thank you for choosing Woodland Team Makers. We look forward to delivering a seamless and enjoyable shopping experience.